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Naked Leader Week – 268 – Monday 28 July 2008 The Forgotten word, beginning with “C” The Question… “How do we ensure we avoid repeating the same mistakes, we made, last time we hit a cold economic climate? The forgotten word… Customers Business is not about making money, it is about delighting the customer –…… Continue Reading
Naked Leader Week – 267 – Monday 21 July 2008 Why Change Programmes fail, every time… The Question… “How do we ensure we avoid repeating the same mistakes, we made, last time we hit a cold economic climate? The heading answered… Because change by itself is irrelevant – for three main reasons: Boredom – be…… Continue Reading
Naked Leader Week – 265 – Monday 7 July 2008 A Call to Action…Why are you here? From Last Week… Many organisations are struggling through the global, so-called “credit crunch” – and while many people dismiss this as one of those “economic cycles” – this time leaders are asking a different question, and it’s a…… Continue Reading