founder of naked leader
Do your Supplier Partners do this? (If not, change them!)
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Do your Supplier Partners do this? (If not, change them!)
Before you engage with a supplier partner, in any area of your organisation, decide what financial Return on Investment you need to make, we suggest a minimum of #threetimesmore than you invest.
And it is their responsibility to do this, not yours – if they say they can’t, won’t or don’t do this, ask them how they calculate their costs. And then change supplier.
Also, ban the word intangible from your thoughts, lips and writings, and from theirs. Everything is measurable, even what you have to do by Governance.
We recently helped an organisation’s IT team make five times more by holding their supplier partner to account. And, by the way, this had the added impact of putting IT right at the heart of the organisation, as business heroes.
With my love and best wishes to you all.
David
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Please share your thoughts and comments below
Money is everything in business. It’s what we are in it for.
Easier said than done just to change suppliers. Bit like a bank account. But worth it in the long run for the prosperity of your business.
You must take action if you aren’t getting the right service. I agree with that principle.
We generally stay with the tried and tested although it’s braver to move on.