founder of naked leader
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Seven How-Tos that build trust, rapport and influence – 1 of 2
7. When someone is speaking to you, one to one, listen – really listen. Pay total and absolute attention to every word that is being said, to the tone, even the spaces in between, as if your life depended on it. Doing this is the biggest compliment we can ever pay another human being. Smile at the right moments (when it feels right to smile), and nod now and again (not like the continuous nodding toy dogs you get in the back of cars) and check for understanding by repeating back to someone what they just said, in your own words.
6. When you first meet someone at a networking event don’t ask what most people ask – ‘what do you do?’ A pointless question as people are not defined by their job, also it is a tough question to answer for many entrepreneurs – indeed for many people, and it’s so boring. Instead, ask ‘where have you travelled from to be here today?’ a much easier question that opens up possible discussions about them, where they live, family or even indeed their work, as they may have just come from there.
5. When we speak we can only ever say three things – a statement, a command or a question. Most of what human beings say are statements, and most of those are opinions stated as if they are facts. The key to trust, rapport and influence is ask questions – about the other person. It’s not about you, it’s all about them.
Next Week – The Top 4
Meantime, please let me know how you get on with any or the above in the comments below
With my love and best wishes