founder of naked leader
Thought For The Week
YOUR customers are why you exist. Without them, you have no business, or organisation. They must be top of your priorities, in the eyes, minds and actions of all of your people. Your number one aim is to attract, retain and delight your customers.
(Extract from The Naked Coach)
Customers need to be delighted otherwise they won’t buy anything off you.
Treat your customers as if they pay your wages. Because they do.