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Monthly Archives: August 2013

Differences make The Difference

Please add your comments at the bottom… many thanks. Time to Read:  2 mins 07 secs   Time to Listen:  6 mins 12 secs Diversity – Differences make The Difference Diversity – a word with so many different definitions it has become the very definition of itself. Political correctness, an obsession with cultural differences and plain…Continue Reading

The Power of Yet

Please add your comments at the bottom… many thanks. Time to Read:  49 secs Time to Listen:  1 min 22 secs Time to Watch:  57 secs The Power of Yet Please, write down three things – outcomes – you really want to achieve in your life, in any area, that you have not achieved. No more than three…Continue Reading

Get With The Plan

HAVE a business plan. Anybody wanting to survive in business has to have a vision, a plan. It is an essential tool for thriving and moving forward as a company. Make sure you have one. When you go on a car journey, if you’re sensible, you will have mapped out your route. You know where…Continue Reading

Rule Number One

Please add your comments at the bottom… many thanks. Time to READ:  52 secs Time to LISTEN:  1 min 7 secs Rule Number One The rules of shipping are many, varied and complex – with different versions in different countries, and changes being made all the time, and lots of mystery, jargon and noise. Indeed, if you…Continue Reading

Be Liked

WHEN we meet someone new, we decide whether we ‘like’ them in less than three seconds. We have to like someone if we are to trust them later. Remember, indifferent or negative first impressions are difficult to turn around. To build immediate rapport, be prepared for introductions, make eye contact and smile, introduce yourself and…Continue Reading

Tablets Can Be Cause, Not Cure

AS the big news this month was the unveiling of the 12th Doctor it is perhaps fitting we touch on the subject of Cyber threat to businesses everywhere. Okay, Doctor Who’s arch enemy the Cybermen proposing to take over your company is as far-fetched as the storylines in the iconic series! However, Cyber attacks by…Continue Reading

Delight Your Customers

BUSINESS is not just about making money, it is about delighting your customers. Making money is the by-product. And you will delight your customers by following through and delivering on what you promise. So, this week, and always, follow through and deliver on your promise. Be seen to deliver your agreement. And if something goes…Continue Reading