founder of naked leader

Thought For The Week

REMEMBER that your customers are people too and they deserve to be treated in the same way you treat colleagues and staff. Listen to them and pay attention to what they tell you.

Feedback from people who use your product, or whatever service it is you give them, is the best way of knowing your market and crucially, that you are providing what the customer wants.

If you always put the customer first, then your decisions as a leader or a manager are unlikely to be too wide of the mark.

3 Responses to Thought For The Week

  1. without customers there is no business.
    without staff there is no business too so there is a balance here.

  2. ‘Without staff there is no business!’ You need to have an interest in your product FIRST because without customers there is no need to recruit staff.

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