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Tag Archives: Formula for Guaranteed Success

To succeed…fail better

To succeed…fail better

Time to Read: 100 Seconds   To succeed…fail better What I love about The Formula for Guaranteed Success (FGS) is how similar it is to Alice in Wonderland’s Rabbit Hole in the Lewis Carrol stories.Many organisations, such as Ford, Phoenix and Veolia, have made it their own, and every time I cover it in an…Continue Reading

We’re all Scientists Now

We’re all Scientists Now

Time to Read: Read it, time yourself and then you will know We’re all Scientists Now The science community is in a bit of a spin, as “certainty” becomes ever more difficult to prove. This has been raised in academic journals over the last few years, and when The Economist published “How Science Goes Wrong” the…Continue Reading

“How so calm?”

“How so calm?”

Time to Read:   If it’s delayed you can do a lot worse than go to @SW_Trains    “How so calm?” Was the question I asked Allison Dunn, Information & Customer Experience Manager at South West Trains. No background needed – trains get delayed, signals fail and very sadly people go onto tracks. When things go wrong,…Continue Reading