founder of naked leader

Tag Archives: excellence

Naked Leader Plays Golf

THOSE who frequent card shops may have recently come across a rather amusing birthday greeting that reads, ‘With golfers, if they hit it left it’s a hook. If they hit it right it’s a slice. And if they hit it straight it’s a…miracle!’Well, somebody who would vehemently disagree with that notion, albeit one that is…Continue Reading

Be Simply The Best

THINK of Simply The Best and an image of singer Tina Turner springs to mind. She sang an iconic song and suggested in the lyrics that we could be better than all the rest. Well, no doubt you would like to be the best in whatever job or role you find yourself in. There are…Continue Reading

Thought For The Week

NOT only should product features and benefits relate to customer needs in general but to particular segments. In simple terms, the better you are at understanding what your customers want, the easier it will be for you to save money by not giving them additional stuff that they don’t value. (Extract from The Greatest Marketing…Continue Reading

Action For The Week

MAKE sure you pay attention to relationship marketing. Rather than spend time and money on acquiring new customers, make sure you focus on retaining existing ones. Remember, it costs less to retain a customer than it does to attract a new one. This week, don’t allow a customer walk away as it might prove expensive…Continue Reading

Thought For The Week

WHEN something goes wrong with your business service, it is one of your biggest opportunities to impress your customers. After all, at this point their expectations are very low (so you can easily exceed them) and their emotions are very high (so they are more likely to buy). This is not a flippant comment –…Continue Reading

Catch Customers In Your Web

IS your potential profit being allowed to slip through the net, or are your business customers being caught up in your web? The answer to that key question could be crucial in the ongoing success of your business. Because if you are not selling your products and services via the internet then you are doing…Continue Reading

Action For The Week

YOU might have to address a gathering this week. Remember that world class speakers are interactive. As a good speaker you will already have a rapport with your audience. Never use notes. Just tell stories and listen to the feedback. And learn from it. Now, to be world class, add that you will: 1. Be…Continue Reading