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Tag Archives: responsibility

Don’t Be A Twit – Facebook It

AS a business it is time to Face it. The simple truth is that if you fail to offer your customers online support or you do not maintain a social media profile, you could lose out. A recent study has found that consumers expect online availability while expecting a response to enquiries outside of office…Continue Reading

Don’t Muddle Through – Be Brave

IF your business is under a cloud, don’t let it become all washed up. Let others help you ride the storm. Running a business is hard work and many owners are resistant to change and normally believe they can muddle through themselves if problems arise. However, if your company is struggling don’t be a Mr…Continue Reading

Launch It Right

IF you are launching an idea or concept this week, make sure it is sustainable as this is far more important than the speed in which it is introduced. Common sense says that anything new is piloted to see whether it works. That way it can be tinkered with and fine tuned to ensure any…Continue Reading

Think Customer

PUT your customers first. They are why you exist. Without them, you have no business, no organisation. They must be at the top of your priorities, in the eyes, minds and actions of all your people. Your number one aim is to attract, retain and delight your customers so that they come back for more.…Continue Reading

Your Password – A Reminder

TO repel a decent attack you have to have a robust defence. Any coach worth his salt knows that – assuming of course you are talking about sport. Then there is the physical attack, a whole different ball game you might say. What about an attack that comes in below the belt and when you…Continue Reading

Please Pay Attention

MAKE sure you pay attention to relationship marketing. Rather than spend time and money on acquiring new customers, make sure you focus on retaining existing ones. Remember, it costs less to retain a customer than it does to attract a new one. This week, don’t allow a customer walk away as it might prove expensive…Continue Reading

Be In The Game – Together

IN business you are nowhere without the team. In some cases that might be as an individual with an entourage of people to help out. Delegation is one key area of playing that team game well. Doing so will allow you to make maximum use of the resources available to you, for the benefit of…Continue Reading