founder of naked leader
KNOWLEDGE is no longer power. Relationships, leadership and teamwork are today’s power. There is so much knowledge and information going around, and we have such ease of access to so much more, that holding onto your bit of unique information won’t make any difference. (Extract from The Naked Coach)… Continue Reading
BUSINESS is not just about making money, it is about delighting your customers. making money is the by-product. And you will delight your customers by following through and delivering on what you promise. So, this month, and always, follow through and deliver on your promise. Be seen to deliver your agreement. And if something goes…… Continue Reading
STAY motivated. To do this, learn from the past by all means, however, you need to live in the present and put the past behind you. Your dreams and aspirations must be in the here and now. Are yours?… Continue Reading
IT isn’t just phones that are smart these days. Businesses are becoming streetwise and ‘bank savvy’ in their efforts to access finance to better their fortunes. And it isn’t just a need for survival that firms are looking to borrow funds from financial institutions. According to figures, there is a clear trend towards companies wanting…… Continue Reading
ARE there Shiny, Happy, People among us – which you may recall was a song by R.E.M, released in 1991? Well, perhaps we can leave the shiny part out but there are plenty of happy souls in our midst. The thing is, if you want to be happy, you need to be happy. Don’t wait…… Continue Reading
WE do not move forward in our organisations unless we realise one thing above all else. An organisation can never reinvent itself, it can never change, it can never do anything – only its people can. (Extract from The Naked Coach)… Continue Reading
WHEN we meet someone new, we decide whether we ‘like’ them in less than three seconds. We have to like someone if we are to trust them later. Remember, indifferent or negative first impressions are difficult to turn around. To build immediate rapport, be prepared for introductions, make eye contact and smile, introduce yourself and…… Continue Reading
AS the big news this month was the unveiling of the 12th Doctor it is perhaps fitting we touch on the subject of Cyber threat to businesses everywhere. Okay, Doctor Who’s arch enemy the Cybermen proposing to take over your company is as far-fetched as the storylines in the iconic series! However, Cyber attacks by…… Continue Reading
HAVE you got lovely features? Of course you have. Let me rephrase that. Has your product got lovely features? Even if it has, your customer will not necessarily need an explanation on the colour, the design or the aesthetics. What your clients will want to know are the benefits they can glean from it. So,…… Continue Reading
EVERY customer/supplier dispute, the loss of a customer, a fallout with a client, a decision by a potential customer not to come to you, or return to you – they all come down to one thing. It’s an actual or perceived (same thing) broken promise. Make sure you deliver and follow through on your deals,…… Continue Reading