founder of naked leader
Time to Read: 1 Min 07 Secs Time to Listen: 2 Mins 53 Secs Your reality – take it or lead it… “My life has been filled with terrible misfortunes, most of which have never happened.” – Mark Twain The following headline was emblazoned on the front page of The Sunday Express on 8 June…… Continue Reading
JUST as you will have supporters, you will have detractors. If that is a problem for you, then please get over it. And don’t just think about it, do it! The day you accept it is a sign of your success is the day when you are going to sleep soundly that night. (Extract from…… Continue Reading
AS a business it is time to Face it. The simple truth is that if you fail to offer your customers online support or you do not maintain a social media profile, you could lose out. A recent study has found that consumers expect online availability while expecting a response to enquiries outside of office…… Continue Reading
IF your business is under a cloud, don’t let it become all washed up. Let others help you ride the storm. Running a business is hard work and many owners are resistant to change and normally believe they can muddle through themselves if problems arise. However, if your company is struggling don’t be a Mr…… Continue Reading
IF you are launching an idea or concept this week, make sure it is sustainable as this is far more important than the speed in which it is introduced. Common sense says that anything new is piloted to see whether it works. That way it can be tinkered with and fine tuned to ensure any…… Continue Reading
Time to Read: Enough to lose a sale Time to Listen: Next time you are with a customer! Now, huddle up – losing a sale does not happen by accident, whether you are in retail, selling by phone or pitching for business – you must work very hard to lose. Here’s how to do it:…… Continue Reading
ATTEMPT to leave at least one day a week free of meetings and avoid filling any day with appointments. In other words leave blocks of unallocated time for planning, thinking, reading, writing and dealing with the unexpected. (Extract from How to Be An Even Better Manager)… Continue Reading
PUT your customers first. They are why you exist. Without them, you have no business, no organisation. They must be at the top of your priorities, in the eyes, minds and actions of all your people. Your number one aim is to attract, retain and delight your customers so that they come back for more.…… Continue Reading
Time to Read: 2 minutes 31 seconds Seven Challenges to the Formula for Guaranteed Success At events these are, most often, the blocks people erect to ensure they don’t need to take any action at the end of my session!! 1. Which areas of the FGS cause…… Continue Reading
Time to Read – 1 Minute 05 Seconds What really makes learning work? By Sharon Smyth The biggest challenge in talent management and development, is how to ensure people really learn, and apply what they learn. I used to rely on models and theories, which were only sometimes successful – Nowadays I give a different…… Continue Reading