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Time to Read: 3 Minutes Maximum Time to Watch: 5 Mins 51 Secs (It’s worth it) Purchase an MP3 of our Companion Visualisation track ensuring you are in the right state to study and Pass That Exam. Just £2.50 – money back if you’re not satisfied. How to Pass that Exam (please forward to anyone…… Continue Reading
1. Sell as your customer likes to buy – let them lead the flow, dictate the pace and be “in charge” (follow their behaviour, not your process). You listen; ask questions that show you are listening. And answer any questions you are asked – directly. Real recent mystery shopping experience – Me “I am really…… Continue Reading
Ever feel your voice, thoughts and opinions are not heard in meetings – so you have to repeat yourself? Ever feel your voice, thoughts and opinions are not heard in meetings – so you have to repeat yourself? No More, with these Four… 1. Be Clear, Concise and Compelling: Clear – What is your overall point?…… Continue Reading
Time to Read: Just a minute Time to Listen: If you can be bothered! The Formula for Guaranteed Failure Decide what you don’t want, give ownership of your life to someone else, and then, and most importantly, do absolutely nothing. In your life, your failure never happens by accident, it always comes as a result…… Continue Reading
HOW can you make a success of leading an HR department? What is it you need to focus on to achieve your goals in such a demanding role? Claire Livesey, HR manager at Guardian Financial Services, has shared with us these four thought-provoking tips. Claire started her career working in telecommunications and landed her first…… Continue Reading