founder of naked leader
BUSINESS is not just about making money, it is about delighting your customers. making money is the by-product. And you will delight your customers by following through and delivering on what you promise. So, this month, and always, follow through and deliver on your promise. Be seen to deliver your agreement. And if something goes…… Continue Reading
IN business, such as in sport, you need hod carriers as well as artists, stability in harness with skill, while caution should be allied to courage and creativity. Remember, as a team, you need to have a range of attributes to make business work and you should consider the objectives of the team and what…… Continue Reading
WANT to be a more effective coach? Then make sure you book yourself on Naked Leader’s ‘Coaching in a Corporate Environment’ seminar in Woking on October 4th. Check it out, here.… Continue Reading
THOSE of a certain age will remember the late Roy Castle’s favourite phrase ‘dedication’s what you need’. Well, in business, in terms of getting people to move in the direction you want them to go, for dedication, read motivation. Providing opportunities for learning and development and reward systems in an organisation is key to allow…… Continue Reading
HAVE an idea or a dream. Now, ask yourself, what will the exact results be when you have achieved your dream? Be as clear and certain as you can – there is no room for ambiguity here. If it is a promotion, write down the new job title and your new responsibilities. If your dream…… Continue Reading
THERE will always be a need for a coach – and before you ask, no I don’t mean a luxury 52-seater with tables and bathroom facilities. In business coaching is a one-to-one, on-the-job approach by managers and trainers to help people develop their skills and levels of competence. It can also involve group learning –…… Continue Reading
ON your Marks, get set, go! No, we are not reliving the wonderful Olympics here, although if you think you can edge out Usain Bolt’s 100m world record time then by all means get to work! Rather, we are learning a thing or two from Andrew Marks about how to be a business focused IT…… Continue Reading
AS far as growing the economy is concerned, Ex marks the spot – Exports that is. A big percentage of firms who sell goods abroad expect sales to overseas clients to grow in the second quarter of this year. Up to June, business owners have predicted a growth in trade, while others believe it will…… Continue Reading
CHECK your customer’s performance just as they are checking on yours. Do it this week and constantly throughout your relationship. Fortunes of businesses change so watch for the trends. It is important that, however apparently prestigious a customer is to you, if they are not paying on time, you need to act. Consider ceasing to…… Continue Reading
WHEN starting in business, find the right bank. Shop around. Look at which offers the best services and rates for you. Stay with a bank where you might have held a long-standing personal relationship. The better the bank knows you, the more they can help.… Continue Reading